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Befriending

Taking befriending into care homes

Working with Home to Home Calls, we are extending telephone befriending into regular visits for care-home residents who are severely lonely.

The AgeTrust teamBefriending, Men in Sheds and PIP support 2 min read
Older women chatting over coffee in a bright community room

Key takeaways

  • Care-home residents can go weeks without a visitor from outside; regular befriending changes that.
  • Home to Home Calls provides daily telephone befriending; AgeTrust is adding face-to-face visits and help navigating support.
  • AgeTrust funds free places so nobody misses out because they cannot pay.

Isolation and loneliness remain an enormous challenge for older people, and nowhere more so than in care homes, where a resident can go weeks without a visitor from outside.

What does the partnership involve?

Home to Home Calls has shown how effective telephone befriending can be: the same friendly voice, at the same time, every day. We are building on that with face-to-face visits and help navigating health, social care and wellbeing support, with a particular focus on care homes.

A younger woman holding hands with two older women during a visit
Regular visitors for residents who rarely see anyone from outside. · Photo: Age Cymru, Unsplash

Is there a cost?

Home to Home Calls asks for a small donation for its service. AgeTrust will also fund a level of free befriending for people who cannot pay, so that nobody misses out. Read more about how befriending works.

Sources and further reading

  • befriending
  • care homes
  • Home to Home Calls
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The AgeTrust team

Befriending, Men in Sheds and PIP support

AgeTrust (charity no. 1124019) has worked on older people's health and loneliness since its founding, including national programmes with the NHS and the Department of Health. Articles are reviewed by the team and updated when guidance changes.

Not sure where to start? Call us.

Lines are open monday to friday 7am – 7pm, and at the weekend 10am – 5pm. We will listen and direct you to the right service, even if it is not ours.

Donate

Fund a visit, a phone call or a shed place for someone who lives alone.

Registered charity no. 1124019. Gift Aid adds 25p to every £1 at no cost to you.